Expert procurement support helps you optimize your SaaS spend by bringing Sastrify’s experienced IT buyers into your new purchase or renewal processes. By submitting a request, you trigger a dedicated procurement engagement where our team assists with custom benchmarking, contract reviews, and negotiation support.


For more details on what each service—Negotiation & Renewal Support and Benchmarking—entails, please refer to the links below.

How to Request Procurement Support



Submission Steps

  1. Entry Point: Navigate to Procurement Support in the left-side menu and select Involve Sastrify.
  2. Select Use Case: Choose whether this is for a New Purchase or a Renewal.
  3. Define Support Type: Select Benchmark Request or Negotiation Support.
  4. Complete the Form: Fill out the tailored request form. Provide as much detail as possible to minimize delays.
  5. Add Stakeholders: Tag internal colleagues who should be notified of the request's progress.
  6. Submit: Click Submit to notify the Sastrify IT buyer team immediately.


To ensure the best service and streamline the procurement process, please always:

  • Upload all relevant documents (e.g., current contracts, quotes, proposals, invoices, or any other useful files).

  • Provide complete and accurate information by filling out all input fields with clear and precise details.


A well-prepared request allows our IT buyers to start immediately, minimizing delays caused by back-and-forth communication and ensuring a faster resolution.


Managing Your Requests


The Procurement Support page serves as your central dashboard for tracking every active and historical request.



  1. “Involve Sastrify” Button—For starting a new procurement support request.

  2. Search Bar— Quickly find specific requests in the table below by entering keywords.

  3. Tracking Table—View all submitted procurement support requests. You can sort, filter, or adjust columns to customize your view. Each request appears as a clickable line item that opens its detail page, where you can use the Conversation tab to collaborate directly with your assigned IT buyer.

  4. Active & History Tabs—The Active tab shows ongoing requests, while the History tab archives closed requests for easy reference.


Each procurement support request also includes a status, keeping you informed of its latest development:

  • Open—Automatically set when the request is created.

  • In Progress—Indicates the request is actively being worked on.

  • Pending—Requires a specific action from the customer.

  • Closed—The request has been resolved and remains in the tracking table for reference.

Procurement Support Detail Page


Clicking any request in the table opens its detail view, which is split into two sections:

  • Conversation Tab: Collaborate directly with your assigned IT buyer and internal team members by posting comments or sharing updates.

  • Overview Tab: View the summary of your initial request and manage all associated files and documentation.


Integration: Using Jira for Procurement Support


If your team works primarily in Jira, you can create and manage these procurement support requests without leaving your Jira environment. This integration allows tool owners to stay synced with Sastrify's procurement team directly from their existing workflow.


For more information on how to install the Jira app and use its functionality, please read this article.