FAQs
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- Integrating HRIS to Enrich Identities & Insights
- Admin Guide: Deploying the Sastrify Chrome Extension
- Admin Guide: Deploying the Sastrify Microsoft Edge Extension
- Manual Installation Guide: Sastrify Chrome Browser Extension
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- Capturing Subscription Details with Contract AI
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- Workflows: Automate procurement processes with consistency
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- Get expert procurement support for new purchases and renewals
- How to submit and track Procurement Requests via Jira Integration
- Scope of service: Custom benchmarking & contract review
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- Purchase your SaaS through the SastriMarket
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- Connecting Your ERP & Accounting Software
- Spend Import: Validate and fine-tune your imported spend data
- Export spend data from Candis to Sastrify
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- Export spend data from Pleo to Sastrify
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- Export spend data from Ramp to Sastrify
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- Configure and manage your authentication settings
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- Okta Discovery and Usage Analytics Integration Guide
- Accounting & ERP: Connecting NetSuite to Sastrify
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- Accounting & ERP: How to connect Workday ERP
- Accounting & ERP: How to integrate Pleo with Sastrify
- HRIS: Connecting Officient to Sastrify
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- ERP & Accounting Integration FAQs
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- Form component guide for Sastrify form builder
- What is SaaS and Sastrify's scope of work?
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- How does Sastrify work with currencies?
- Is the spend data from accounting export always up-to-date?
- How to work with benchmark prices
- When and how to involve Sastrify in a contract evaluation or negotiation?
- How does Sastrify interact with SaaS vendors?
- How do you handle confidentiality clauses in vendor contracts?
- Why is contract data essential for benchmarking and negotiation support?
How does Sastrify interact with SaaS vendors? Print
Modified on: Wed, 17 Sep, 2025 at 5:16 PM
Interacting with vendors is one of our key activities, and we are confident in navigating the SaaS space. We have prepared this article to answer some of your most common questions on this topic!
IN THIS ARTICLE
- Can we buy SaaS tools or licenses directly from Sastrify?
- Do you pool licenses together across different customers to achieve better pricing?
- When providing procurement support, will Sastrify act as a contracting party or will the contract still be signed between us and the vendor?
- Does Sastrify handle contract termination?
- We have lost contact with our Sales Executive or CS Manager at vendor X, can Sastrify help us?
- We have signed NDAs with some of our vendors, wouldn't we be violating them by sharing pricing details with you?
Can we buy SaaS tools or licenses directly from Sastrify?
Yes, besides our SaaS procurement solution, Sastrify also provides a solution called SastriMarket. It is a SaaS buying solution where our customers can benefit from Sastrify's unique partnerships with category-leading vendors around the world. With it, we can provide exclusive SaaS discounts and preferential conditions, offering you a tailored solution based on your individual situation and your strategic objectives.
We offer over 20 leading SaaS tools, including Google Workspace, Microsoft 365, Asana, 1Password, Miro, and many more.
Learn more about the SastriMarket or Sastrify's SaaS marketplace in this article.
Do you pool licenses together across different customers to achieve better pricing?
This is something Sastrify does not do, as the licenses purchased from us are always tied to a specific customer account in Sastrify.
When providing procurement support, will Sastrify act as a contracting party or will the contract still be signed between us and the vendor?
The contract is always between you and the vendor, except for the SaaS solutions where we are a verified seller through SastriMarket.
Does Sastrify handle contract termination?
Canceling contracts is still your responsibility. However, if you wish, we can notify the supplier that the contract has been cancelled.
Please see this article on terminating a contract for an email template that can be used to notify the vendor of the termination.
We have lost contact with our Sales Executive or CS Manager at vendor X, can Sastrify help us?
Of course we can! We have contacts with many different SaaS providers and can certainly support retrieving your contacts.
We have signed NDAs with some of our vendors, wouldn't we be violating them by sharing pricing details with you?
For any questions regarding the confidentiality clauses, please refer to this article.
A common concern is that switching to Sastrify will affect our customers' existing relationships with their vendors. Rest assured—there is nothing to worry about! Sastrify fulfills the role of an "in-house" procurement department.
In fact, our involvement is often appreciated by vendors, as it shortens the time to close a deal and makes price discussions more structured and focused. The involvement of Sastrify benefits our clients because even after challenging price negotiations, the relationship you have with the vendors remains unaffected!
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