Watch this video to learn more about the benefits of staying in touch with your vendors and what Vendor Relationship Management (VRM) is.

Having a good relationship with your vendor is critical to your overall experience. By implementing Vendor Relationship Management, you will ensure that you get the best service available: customer support is responsive, your requests are handled quickly and efficiently, and future negotiations with the vendor will bring you the best deals possible. Pushing too hard for discounts and not taking the vendor into account discourages the vendor from continuing to work closely with your company and damages the value of the contracts you already have.