Cost Control & Spend Management
- Set up and populate your SaaS stack
- How Sastrify provides 24/7 coverage of your stack
- Renewal Management: Define renewal dates & reminders
- Assign and modify Tool Owners
- Visualize your stack with your subscription list
- Upload your SaaS documents into Sastrify
- Sastrify Support: Report issues and track procurement involvements
- Roll out Sastrify across your organization
- Sastrify's Commitment to Security and Privacy Standards
- Tool Discovery via SSO (Single Sign-On) integrations
- Using Google Workspace SSO for Tool Discovery
- Use Discovered Page to detect active subscriptions
- Manually add a new tool subscription
- Bulk upload of SaaS invoices
- Forward your SaaS documents via email
- Navigate and get the most out of the Overview page
- Manage activities and collaborate using custom tasks
- Task Automation: Streamline the creation of routine tasks
- Archive or delete inactive subscriptions
- Change notification preferences
- Understanding Renewal Statuses & Actions
- Workflows: Automate procurement processes with consistency
- Form Component Guide for Sastrify Form Builder
- Using Procurement Initiatives for new purchase & renewal
- Get expert support by involving Sastrify in your initiatives
- Get Pricing Benchmarks through Sastrify (Beta Version)
- Vendor Insights: Tool-specific information at your fingertips
- Purchase your SaaS through the SastriMarket
- Control your cloud costs with SastriCloud
- Integrate your ERP & Accounting software with Sastrify
- Utilize Usage Analytics for full usage visibility
- Integrate Pleo with Sastrify
- Validate and fine-tune spend data with Spend Import
- How to connect Microsoft Dynamics
- How to connect Netsuite
- How to connect Quickbooks
- Import spend data from Candis to Sastrify
- Import spend data from Spendesk to Sastrify
- Import spend data from Pleo to Sastrify
- Import spend data from Moss to Sastrify
- Import spend data from DATEV to Sastrify
- Zoom Usage Analytics Integration Guide
- ERP & Accounting Integration FAQs
- Discovery via SSO Integration FAQs
- Usage Analytics FAQs
- Achieved & Potential Savings FAQs
- What is SaaS and Sastrify's scope of work?
- Who can invite a new user?
- Who receives the renewal alerts or reminders?
- How does Sastrify work with currencies?
- Is the spend data from accounting export always up-to-date?
- How to work with benchmark prices
- When and how to involve Sastrify in a contract evaluation or negotiation?
- How does Sastrify interact with SaaS vendors?
- How do you handle confidentiality clauses in vendor contracts?
- Does Sastrify handle SaaS contract termination?
- Why is contract data essential for benchmarking and negotiation support?
- My invoice's processing has failed. What do I do?
- Connecting your accounting software with Sastrify
- How to assign Tool Owners
- What Sastrify can do for Tool Owners
- How to set renewal dates
- How to set up a company-wide renewal reminder
- How to keep your tool stack updated
- How to set up, activate, and use a Workflow
- How to invite new users to Sastrify
- How to use Procurement Initiatives for new purchase & renewal
- How to involve Sastrify in your procurement initiatives
- How to collaborate using custom tasks
- Report issues and track procurement involvements
- Best Practices on how to work with Procurement Initiatives
- Get Pricing Benchmarks through Sastrify
- How to set up direct usage analytics integration
- How to set up SSO usage analytics integrations
- How to work with the Discovered tab
- How to use subscription tags
- How to perform budgeting using Sastrify
- Walk-through of the subscription detail page
Utilize Usage Analytics for full usage visibility Print
Modified on: Tue, 20 Feb, 2024 at 1:52 PM
Sastrify with it's myriad of feature kits has allowed companies to gain visibility into key information for each tool part of your SaaS stack, including total spend, tool owner, renewal date and frequency of what is being used.
With Usage Analytics, Sastrify goes a step further by looking at how these tools are being used. It is a feature that allows you to monitor usage levels and track them over time, for a specific tool or set of tools & display the results right from your Sastrify app.
TABLE OF CONTENTS
- How does Usage Analytics work?
- Which SaaS tools and SSO providers do we integrate with?
- How to set up and use Usage Analytics
- Limitations for the Google SSO option
- Asked Permissions for Usage Analytics
- Tool-Specific Requirements & Permissions
- Frequently Asked Questions
How does Usage Analytics work?
From an inner working perspective, the way usage analytics work is the same as the way the tool discovery via SSO (Single Sign-On) integration feature works.
When enabled, Sastrify will seamlessly connect and build secure integrations with any number of available SaaS tools and/or SSO providers of your choice to retrieve and then display two different types of data: users and login activity.
Usage Analytics are available in 2 types:
- Via SSO integrations: If you're connected to one or more of the SSO providers listed in Sastrify, You'll see usage data (total licenses & active users) for all tools listed in your Sastrify's tool stack that your company's user accounts have accessed using the single sign-on (SSO) authentication method of your choice.
- Via direct integrations: These are integrations made directly with the SaaS tools using their direct API - and Sastrify has about 6 tools you can connect to for usage analytics. Each connection provides the usage data of that tool (one-to-one). And because they tap into the direct sources, they provide more detailed usage information about how actively your tools are being used.
With direct integration, you'll be able to see whether certain users have logged in (active) or not (inactive) within the last 90 days, along with total user vs. active user data. Data is updated weekly.
Note: Both types can be activated at the same time and are not mutually exclusive. If there is an overlap, Sastrify will always prioritize data from direct integrations as they are the most accurate and reliable. For example, if you have both Google SSO with usage analytics and a direct integration with Slack, the usage data displayed on your Slack subscription page will be the data from the Slack direct integration.
Which SaaS tools and SSO providers do we integrate with?
Please note that in order to set up a direct integration with one of the SaaS tools, you need to have the desired tools in your active tool stack in Sastrify. The display of SaaS tools you can connect to in your Sastrify account also depends on whether the tools exist in your stack or not. For example, out of these 6 tools, if you only have HubSpot and Salesforce in your tool stack, those are the two tools that will be displayed as options.
How to set up and use Usage Analytics
It's important to note that users setting up the usage analytics integration must have administrative (admin role) permissions to both the selected tools/providers and to Sastrify, as certain permissions must be granted for the integration to work properly.
Now that you have completed the setup, it is time to see what the results look like!
A summary of usage data is displayed on the subscription details page of each tool (i.e., to see Asana usage analytics, go to the Asana subscription page. The same is true for other tools likeHubSpot, Zoom, and so on).
The summary includes:
- The top-level usage information along with the number of active users vs. total number of users.
- The graph showing the movement of usage levels over the 90-day time window.
- The complete user list, and its usage statuses and last login dates.
- The download feature, allowing you to get the .csv report of the usage analytics.
Limitations for the Google SSO option
Specifically for Google SSO, it's more about the number of users than detailed usage. You will only see the number of total users when connecting to Google Workspace SSO (left), compared to the level of details provided by the rest of the options (right).
However, despite this limitation, it still provides a strong foundation for improved cost control and usage visibility, enabling you to make informed decisions, such as license optimization.
Asked Permissions for Usage Analytics
To effectively set up direct integration with certain usage analytics tools, such as Slack or Hubspot, Sastrify requires specific permissions for the technical setup to work.
We need to request permissions for both admin and user data. These permissions are necessary to understand who the "active users" are within your company's subscription setup. Our purpose is to show usage data without interfering with any of your internal operations and communications.
Sastrify is committed to upholding the utmost privacy and security standards. We never read, modify, write, or update any messages within your SaaS environments. Your privacy is a top priority for us, and we take every measure to ensure the confidentiality and security of your information. Please read this article to learn more about our security and privacy standards.
Tool-Specific Requirements & Permissions
To connect Slack for Usage Analytics, there are a number specific requirements:
- Admin privileges: you must be an admin within your Slack workspace to grant Sastrify the necessary permissions to collect usage data.
- Pro Plan or higher: Usage Analytics via the API is available to Pro Plan users and above, including Enterprise plans. Unfortunately, the Free plan does not provide the necessary information through the API, so an upgrade may be required to access this feature.
To connect Asana for Usage Analytics, your Asana subscription must be on an Enterprise plan.
Please make sure to add the following permissions:
Required Permissions: User and Permission Management / View "Users"
If you have any further questions or encounter any issues during the integration process, please reach out to our Support team for assistance.
Did you find it helpful?Send feedback